Shipping & Returns

UK&Northern Ireland:

All purchases made will be shipped via Royal Mail Signed for. (Only available in the United Kingdom and Northern Ireland.)

Prices are as follows and will be automatically adjusted at checkout.

Standard delivery orders under £100 - £5.99

Orders over £100 - FREE (when you enter code FREE100)

Whilst all orders are handmade to order and we aim to send them out within 7 working days of receiving your order, there are times for example when we are waiting for fabric and supplies or during busy periods when this may not be possible, therefore please allow 10-14 working days to receive your package. Any inquiries or concerns please do not hesitate to contact us via email or on social media.

We currently do not offer international shipping.

Returns & Exchanges Policy

And.TheLabel does accept returns and exchanges on the basis the products are in the same condition they were received. ( i.e. all labels and stickers still in tact, no marks or stains etc.) Returns must be requested and sent back within 7 days of receiving your items.

If you wish to return or exchange an item, please email: and.swiminfo@gmail.com stating your name, order number and reason for exchange or return. We will be in touch with you as soon as possible to accommodate your requests. Whilst And.TheLabel do offer returns, we do not offer free returns therefore to send your parcel back the postage will have to be paid by the buyer and will not be reimbursed by us. Please note, it is advised to return your item with signed for postage or tracked to avoid any parcels going missing, as this is held responsible by the sender.

Please allow a further 10 working days for refunds and exchanges to be made, and payments to be received. 

** CUSTOM MADE AND ITEMS ON SALE ARE NON-REFUNDABLE **

We reserve the right to refuse a refund if our terms are not met to our satisfaction as stated in our return policy.